Tickets purchased from BBE or BBE Events Ltd. cannot be resold for commercial gain unless as part of a specific offer. We may cancel tickets and refuse entry if we have reason to believe this condition has not been respected. Customer accounts may also be suspended.
Refunds will only be given if a performance is cancelled or rescheduled. Tickets are not transferable to another concert or event unless you are advised otherwise and you may be charged a fee. Refunds are limited to the value of the booking and will be issued using the original payment method where possible.
All prices set are advertised inclusive of any applicable taxes and per ticket commissions.
The ticket purchase price breakdown is as follows:
Face Value: The ticket face value price
Commission: This fee contributes to our ticketing system, ticket sales and fulfilment costs. Alongside other income streams e.g. Services, Events and commercial income, it helps us to stay an effective business, which in turn, allows us to reinvest in achieving BBEs Charitable aims and the services we provide.
Delivery: Commission covers the printing of tickets and any delivery cost.
Tickets currently purchased from BBE events Ltd and BBE, the music charity responsible for supporting the Brass Band Sector are sold at a price inclusive of £3 per ticket commission, unless stated otherwise. Exceptions include: Promotional deals, events which meet our charitable aims, and tickets with a value of £13 or less. Where no Commission is charged a £1.50 postage charge may be incurred.
Please take care of your tickets, as we may not be able to issue duplicates. You may be charged for duplicate tickets.
Promotional codes and special offers cannot be applied to tickets that have been already booked.
Please check your tickets carefully, as mistakes cannot always be rectified.
Every member of the audience over the age of 18 months must possess a valid ticket. (It is fine for older children to sit on the lap of an adult, however if they are over 18 months old they still require a ticket.) There are times when this ticket may be free.
Tickets that have been altered or defaced will be deemed invalid and you may be refused entry.
We reserve the right to alter the location of your seat without prior notice. Should this be necessary we will reimburse any reduction in value between your original seat and your new location.
Circle-Interactive created our new brand and website for us.
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