Group Membership Terms and Conditions
By your Band becoming a member of Brass Bands England (BBE), you, and any member of your group using the BBE website and membership services, are bound by the BBE membership terms and conditions.
Right to Refuse Membership Application
By submitting the online application form you are applying for membership of BBE. Completion of your membership is subject to our approval of your application. We reserve the right to refuse your application, but any refusal will be communicated and explained to you.
Membership Services and Benefits
A full list of the membership services and benefits can be found on the BBE website. We reserve the right to change the membership benefits and services at any time and without prior notice.
Players of a BBE member band can access the membership area of BBE’s website and our full range of membership services. Member bands have 40 user accounts that they can attach to their players (this may be increased on request).
Individuals with a ‘Group Admin’ role on the BBE website are responsible for extending access to members of their music group. Each individual user accepts responsibility for all activities that occur under their member account. We reserve the right to give, deny and remove access to the site at our discretion.
Each individual user must inform BBE (by updating their profile via the website, by email or by phone) of any changes to personal information such as name, postal and email addresses, contact telephone numbers. All website users are bound by the website's disclaimer and copyright.
Access to certain areas of our website is restricted. We reserve the right to restrict access to any areas of our website, or indeed the whole website, at our discretion.
If you are found to be sharing membership resources and services with groups who are not members of BBE, or individuals who are not linked to members of BBE, we reserve the right to suspend your access to resources and services.
As part of the BBE membership offer members receive associate membership of Making Music UK, which offers insurance products via Making Music Insurance Services specifically for members. If a member takes out an insurance product via Making Music Insurance Services, BBIS or New Moon, it is a requirement to maintain membership of BBE during the period of cover. If membership lapses during this period, BBE reserves the right to invoice members for the remainder of the insurance cover period ie. for the remainder of the calendar year.
Guidance provided by BBE as part of your membership is not legal advice unless explicitly stated. Whilst every effort is made to ensure that any information provided is accurate and up to date, we do not warrant, nor do we accept any liability or responsibility for the completeness or accuracy of the advice, or for any loss which may arise from reliance on the information contained within. We are not responsible for claims brought by third parties arising from your use of the guidance. It is advised that users check any information before relying or acting on advice from BBE.
BBE takes every complaint seriously. It will ensure that all complaints are investigated fairly, and in a timely manner, and that complaints, wherever possible, are resolved to the satisfaction of all involved.
How to make a complaint:
Written complaints may be sent to BBE at:
Brass Bands England Unit 12 Maple Estate Stocks Lane Barnsley S75 2BL
Or by e-mail to email@example.com
Verbal complaints may be made by phone to +44 (0) 1226 771 015 or in person to any of BBE’s staff or trustees.
BBE will aim to respond to all complaints within 5 working days to confirm who is dealing with it and what measures are being taken. BBE will aim to resolve complaints within 20 working days from receipt. Some complaints may take longer to resolve. In these instances, BBE will update you on the status of your complaint on a regular basis until the complaint is resolved.
BBE views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for the person (or organisation) that has made the complaint.
BBE maintains a database that is processed in accordance with the Data Protection Act 1988 and in full compliance with the General Data Protection Regulations [GDPR]. The database comprises personal details and information provided by members of BBE and individual contacts, including any such information provided by electronic means. Any personal information will not be released to a third party without the prior consent of the individuals concerned.
Personal details and information provided to BBE will be passed onto our partner Making Music UK in order to activate associate membership of Making Music UK as included in the membership offer of BBE.
Amendment of Terms and Conditions
BBE reserves the right to amend these terms and conditions subject to seven days' written notification on this website.
These Terms and Conditions shall be governed by and construed in accordance with English law. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.